Our Fees
Our “No Win, No Fee” Promise
Fee Schedule
Service Fee (Standard)
Compensation secured through negotiation
%
35
What it covers
- Case handling, document checks, negotiations, VAT included
Legal Action Surcharge
Court, arbitration or enforcement required
%
+15
What it covers
- All lawyer, filing and expert costs, VAT included
Maximum Total
When legal action is necessary
%
50
What it covers
- 35 % + 15 %
Percentages are calculated on the gross compensation we recover; you’ll never receive a separate bill.
Payout Example Scenario
Standard negotiation
- Airline pays: €600
- You receive: €390
- Our fee: €210
Legal action required
- Airline pays: €600
- You receive: €300
- Our fee: €300
What’s Included in the Service Fee?
- Flight, weather and operational data analysis
- All correspondence with the airline
- Drafting legal briefs if needed
- Dedicated claim specialist assigned to your case
- Court representation and statutory costs
- 24/7 multilingual customer support
These items are fully covered by the 35 % / 50 % caps—there are no hidden extras.
Why Choose SkySupportDesk?
Do‑It‑Yourself
- High time & stress
- Must learn complex laws
- Risk of zero payout
- No legal cost cover
SkySupportDesk
- Fast, paper‑free process
- Passenger‑rights specialists
- Pay only if you win
- We absorb all legal costs
Traditional Lawyer
- Hourly billing, court fees
- Not always aviation experts
- May still owe fees if you lose
- You could pay both sides’ costs
Payment Questions
Frequently Asked Questions
Immediately after the airline releases funds; we deduct our commission and wire the balance to you. Failed claims cost you nothing.
We pay in EUR by default. International transfer fees on our side are covered by us; any charges levied by your bank are beyond our control.
For airline offers worth less than €30 (or loyalty points under 3 000 miles), we apply a flat ₺999 processing fee—otherwise our standard rates apply.
In Short
With SkySupportDesk you keep up to 65 % of every successful payout, and you never risk spending money on an unsuccessful claim. Let our experts handle the paperwork while you relax and wait for your compensation.
We have helped thousands of people!
Turning delays into compensation - because every minute of your time matters.
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